Support hours

At the moment, you can expect faster replies during the following hours:

Monday: 10 am to 2 pm
Tuesday: 8 am to 2 pm
Wednesday: 10 am to 2 pm
Thursday: 8 am to 2 pm
Friday: 8 am to 2 pm

You may still receive replies outside these hours but they made be sporadic.

Important reminders

- include your name, phone number and specific details about your issue (who, what, where, when, why).
- be patient whilst waiting for a reply (we are a small Australia-based team and whilst we do our best to reply straight away, sometimes it can take a while).
- check our FAQ to see if your question is answered there before contacting us.


Contact form (recommended)

Click the purple 'Help' icon in the bottom right hand corner of this screen.


Call, SMS or WhatsApp (if you'd prefer)

Call, SMS or WhatsApp our Australian phone number: 0483 948 226.


Email (if you'd prefer)